We understand that warranty coverage is important to our customers, and that's why we uphold and adhere to the warranty policies of all manufacturers for their respective products sold on our website. This means that when you purchase a product from us, you can rest assured that it is backed by the manufacturer's warranty policy.
Warranty coverage depends on the brand and product purchased.
Limited Lifetime Replacement Warranty
Transit Auto, TOR, Unity Automotive, Top Quality, Kugel, Glacier Blast, Genus, DS-One, TEC, SIM, CMX, Kingstar, Bando, Kobra, mPulse, PUR, TMC, LOOP, and Positive Plus.
2-Year Limited Replacement Warranty
AmeriBRAKES, ANZO USA, and Spyder Auto.
Other Brands
For KYB, Bilstein, Hella, EBC Brakes, and other brands, warranty coverage may vary by product line or part number. Please refer to the manufacturer’s warranty specifications for your specific product.
All warranties cover replacement only and are subject to the manufacturer’s terms, conditions, and exclusions. The manufacturer’s warranty policy determines eligibility, covered defects, and any applicable time or mileage limits.
Our manufacturer warranty encompasses all factory defects not arising from typical wear and tear, and excludes damages due to negligence, insufficient maintenance, accidents, racing, incorrect installation or servicing. Our warranty excludes zinc plating, rust, pitting, and cosmetic damages.
Labor & Additional Costs Exclusion
Under no circumstances will Parts Pioneer cover, reimburse, or be held responsible for any labor charges, mechanic fees, or associated costs related to the installation, removal, or replacement of parts. This applies regardless of the situation, including but not limited to:
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Incorrect parts supplied
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Parts that do not fit your vehicle
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Defective or warranty-covered parts
Our warranty and return policies strictly apply to the cost of the part(s) themselves. No coverage will extend to labor, installation, towing, diagnostic, rental, or any other incidental or consequential expenses.
Installation Requirement
All parts must be installed by a licensed, certified professional mechanic. Parts Pioneer is not responsible for damages, injuries, or product failures caused by improper installation, self-installation, or installation by an unqualified individual or facility. Any claim for warranty or return may require proof of professional installation.
We do not offer any additional warranty coverage beyond the manufacturers' warranty policy, as we believe that the manufacturer's warranty policy provides sufficient coverage for our customers. However, we are always here to assist you in case you need help with the warranty claim process or have any questions about the warranty coverage.